Shipping policy
Shipping Policy
Thank you for shopping with us! We are committed to providing a smooth and reliable shopping experience. Please review our shipping policy below.
Order Processing
All orders are processed within 1–5 business days after payment is successfully received. Once your order has been processed and shipped, you will receive a confirmation email containing your tracking information.
Please note that orders are not processed or shipped on weekends or public holidays.
Shipping Times
As we work with trusted international suppliers through DSers and AliExpress, delivery times may vary depending on your location.
Estimated delivery times:
- United States: 7–20 business days
- Canada: 10–25 business days
- United Kingdom: 7–20 business days
- Australia: 10–25 business days
- Europe: 10–25 business days
- Other International Locations: 10–30 business days
Please note that these are estimated delivery times and may occasionally be affected by customs processing, carrier delays, weather conditions, or peak holiday periods.
Shipping Costs
Shipping fees are calculated at checkout based on your location and selected shipping method. Promotional free shipping offers may be available from time to time.
Order Tracking
Once your order has been shipped, a tracking number will be sent to your email address. Tracking information may take several days to update after shipment.
Multiple Packages
To provide the best shipping experience, products may be shipped from different supplier warehouses. As a result, items from the same order may arrive in separate packages.
Customs, Duties, and Taxes
International customers may be responsible for customs duties, taxes, or import fees imposed by their local authorities. These charges are the responsibility of the customer and are not included in the product or shipping price.
Incorrect Address Information
Please ensure that your shipping address is accurate and complete before placing your order. We are not responsible for delays or lost packages resulting from incorrect shipping information provided by the customer.
Lost or Delayed Packages
If your package is significantly delayed or appears lost in transit, please contact our customer support team. We will work with the shipping carrier and supplier to assist in resolving the issue.
Contact Us
If you have any questions regarding your order or shipping information, please contact our customer support team. We are always happy to assist you.